Last Updated: 04/09/2023
1. Acceptance of Terms
By accessing or using the website etihadsouq.ae, operated by Etihadsouq, a subsidiary of DREAM HOME INNOVATION FZE, registered in the United Arab Emirates (hereinafter referred to as “Etihadsouq,” “we,” or “us”), you agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these terms, please do not use the Site or our services.
2. Changes to Terms
Etihadsouq reserves the right to modify or amend these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Site. It is your responsibility to review these terms periodically to stay informed of any updates.
3. Use of the Site
a. Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to use the Site and our services.
b. Account Registration: Some features of the Site may require you to create an account. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.
c. Prohibited Activities: You agree not to engage in any activities on the Site that are unlawful, harmful, or in violation of these Terms and Conditions.
4. Product Listings and Descriptions
a. Accuracy: We strive to provide accurate and up-to-date product listings and descriptions. However, we do not guarantee the accuracy or completeness of the information provided on the Site. It is your responsibility to verify product details and specifications before making a purchase.
b. Availability: Product availability is subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.
5. Orders and Payments
a. Order Acceptance: Your order is an offer to purchase a product or service. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, pricing errors, or payment issues.
b. Pricing: Prices for products and services are subject to change without notice. The price charged for an order will be the price in effect at the time the order is placed.
c. Payment: Payment for orders is processed through secure payment methods. You agree to provide accurate payment information and authorize us to charge the applicable amount for your order.
6. Shipping and Returns
a. Shipping: Shipping and delivery details, including shipping costs and estimated delivery times, are provided on the Site. Please review our Shipping Policy for more information.
b. Returns: Our Return Policy outlines the process and conditions for returning products. Please refer to this policy for details on returns and exchanges.
7. Intellectual Property
a. Ownership: All content and materials on the Site, including text, graphics, logos, images, and software, are the property of Etihadsouq and protected by copyright, trademark, and other intellectual property laws.
b. Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Site and its content for personal, non-commercial purposes only.
8. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which can be found Privacy Policy Page. By using the Site, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.
9. Disclaimers
a. No Warranty: Etihadsouq makes no warranties or representations about the accuracy, reliability, or completeness of the content on the Site or the availability of our services.
b. Limitation of Liability: Etihadsouq shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site or services.
10. Termination
Etihadsouq reserves the right to terminate or suspend your access to the Site and services at its sole discretion, without notice, for any reason, including but not limited to a violation of these Terms and Conditions.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any legal action arising out of or related to these terms shall be filed only in the courts located within the United Arab Emirates.
12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at [email protected].
